Author Blog & Press

TDn2K and Marketing Vitals Integrate Their Data Sets to Bring Enhanced Solutions to the Restaurant Industry

Marketing Vitals, the award-winning restaurant intelligence solution and TDn2K’s Black Box Intelligence™, the restaurant industry’s leading financial capital analytics firm, have announced a collaborative partnership to increase the understanding, value and influence of big data, as it pertains to the service industry. “We are proud to partner with TDn2K™ on the Black … [Read more]

TDn2K Press Release: May 11, 2017

Restaurant Industry Best in Class People Practices to be Recognized at TDn2K’s Executive Event

TDn2K™ (Transforming Data Into Knowledge) has announced the finalists for the 2017 Best Practices Awards, celebrating consistently superior workforce results among members of People Report™, a TDn2K company. Winners will be honored January 30th at the annual Global Best Practices Conference in Dallas, Texas. This coveted honor awards companies for their management … [Read more]

[Survey]: New FLSA Regulations

Learn How Your Peers are Preparing By Participating in this Short Survey The Department of Labor has communicated a rule change to raise the exempt employee salary threshold from $455/week to $913/week. Responding to this change has presented challenges to the restaurant industry. For one, restaurants must better track their currently exempt salaried employees in order … [Read more]

#SBrandCamp Day is Thursday June 2nd!

This time last year we were all preparing for a trip to Dallas Texas for our time together at Summer Brand Camp. Although Summer Brand Camp is closed for innovation this year, we wanted to rally the troops and do a few fun things to honor the event that brings this incredible community together. Thus, we’ve officially named this Thursday June 2nd, #SBrandCamp … [Read more]

CHART Charleston, Join Us!

The Council of Hotel and Restaurant Trainers (CHART), the leading resource for the development and advancement of hospitality training professionals and their organizations, will be hosting their 92nd Hospitality Training Conference, July 30 – August 2, 2016, at the Francis Marion Hotel in Charleston, SC. If you are a training or Human Resources professional in a … [Read more]

Leading Corporate Compensation & Benefits Research to Unveil Current Workforce Trends

The 2016 People Report™ Corporate Compensation and Benefits Survey (CCBS) has been launched by TDn2K™. This annual survey reveals decisive information about competitive compensation and how restaurant companies can craft attractive benefit packages in order to improve recruiting and retention. “The labor market for professional workers as well as operations managers has … [Read more]

TDn2K Press Release: May 2, 2016

Best Practices Awards

Each year, TDn2K™ (Transforming Data into Knowledge) hosts the Global Best Practices Conference, an event designed to bring together the best and brightest restaurant leaders to share insights as well as honor those in the industry who have truly gone above and beyond in creating superior workplaces. During the conference, TDn2K presents several awards to celebrate such … [Read more]

TDn2K Announces Winners of the 2016 Best Practices Awards, Honoring Superior Restaurant Performance

Today, TDn2K™, (Transforming Data into Knowledge) parent company of People Report™, Black Box Intelligence™ and White Box Social Intelligence™ announced the winners of the 2016 Best Practices Awards at the 21st annual Global Best Practices Conference in Dallas, Texas. These awards celebrate best in class restaurant organizations for workplace excellence in their … [Read more]

TDn2K Press Release: January 19, 2016

Summer Brand Camp, Closed for Innovation!

It is true; Summer Brand Camp is closed for innovation. We will not be hosting an event in June of 2016. In the years since we started Summer Brand Camp we have seen it morph in to something incredibly unique and special. We’ve talked about reinventing capitalism, breaking down silos, workplace, marketplace, oneplace and so much more. We’ve focused on how our businesses … [Read more]

Superior Restaurant Workplaces to be Recognized at TDn2K’s Global Best Practices Conference

December 2, 2015 — Dallas, Texas: TDn2K™ (Transforming Data Into Knowledge) has announced the finalists for the 2016 Best Practices awards. These awards recognize consistently superior workforce results among members of People Report™, a TDn2K company. Winners will be honored January 19th at the annual Global Best Practices Conference in Dallas, Texas. Awards are given … [Read more]

Trends in Workforce Practices for Restaurant Delivery and Catering Drivers to be Unveiled by New Research from TDn2K

TDn2K™, parent company of Black Box Intelligence™, People Report™ and White Box Social Intelligence™, has launched the 2015 Delivery/Catering Driver Survey. This research is designed to provide industry benchmarks regarding the turnover, compensation, reimbursements and other rewards practices for the delivery and catering driver positions in restaurants. “TDn2K’s … [Read more]

TDn2K Press Release: November 16, 2015

2016 TDn2K Workplace Legacy Award to Honor Buffalo Wild Wings’ CEO Sally Smith; Celebrating Commitment to Balancing People and Profits

October 28, 2015 – Dallas, Texas: With great respect and excitement, TDn2K™ (Transforming Data into Knowledge) will honor Sally Smith, President and CEO of Buffalo Wild Wings with the 2016 Workplace Legacy Award. The award will be presented at the annual Global Best Practices Conference produced by TDn2K (parent company of People Report™, Black Box Intelligence™ and White … [Read more]

Restaurant Industry Corporate Compensation and Benefits Research Published by TDn2K

TDn2K has announced the publication of the 2015 People Report Corporate Compensation and Benefits Survey (CCBS). This annual report will answer key questions for leaders in the restaurant industry regarding current and expected employee rewards practices, including valuable information about base pay and incentives as well as how restaurant companies are crafting … [Read more]

TDn2K Press Release: August 13, 2015

Eat, Drink, and Change Lives at Café Momentum

During our Changers of Commerce session at Summer Brand Camp, Chef and Café Momentum Founder Chad Houser shared his story about finding his purpose and passion. The Chef Chef Houser shared a compelling story with us. He is a renowned chef, and launched several restaurants, including the very successful Parigi (a French bistro in Dallas which he co-owned). While at … [Read more]

City Year is a Powerful Changer of Commerce

Each year, Summer Brand Camp ends with a half day Changers of Commerce session. This year we heard from Alex Enriquez, the Start-Up Director for City Year Dallas. You may already be familiar with City Year. But you may not realize what a difference people like Alex, and organizations such as City Year, are having on our lives and our communities. About City Year … [Read more]

Workforce Index | Q3 2015

The Workforce Index is a quarterly indicator of current labor market conditions designed to help recruitment executives make more strategic decisions in response to real time market conditions. This report covers employment levels, recruitment difficulty, vacancies, turnover and employment expectations in the food service industry. Highlights Include: Quarterly … [Read more]

Darden Restaurants Joins the Black Box Intelligence Consortium of Leading Restaurant Brands

Black Box Intelligence, a TDn2K company has announced that Darden Restaurants, (DRI) has joined its growing consortium of leading restaurant brands. Since its launch in 2009, Black Box Intelligence (BBI) has grown from 22 brands and 1800 restaurant units to now include 120 brands, 22,000 + restaurant units, representing over $55 billion in annual sales revenue. The … [Read more]

TDn2K Press Release: July 9, 2015

You (Yes, YOU!) Are An Artist

Doug Shaw’s session on the “Art And Soul Of Work” was probably my most pleasant surprise of Summer Brand Camp. I have incredibly high expectations for the content at Brand Camp because it always blows me away. However, I’m not really an “artsy-feely” kind of girl, so there was a cynical part of me thinking, “I’m not creative. Art doesn’t really have anything to do with my … [Read more]

Kat Cole – Lessons From Life’s Journey

Spoiler alert – I’m a Kat Cole fan, and have been for some time.... So if I sound a bit like a sycophant... well, you’ve been warned. If you weren’t in the room when Kat took the stage, do yourself a favor and don’t let that happen again. There were so many lessons and incredible takeaways, not only from Kat’s experiences in business, but her experiences in life. … [Read more]

The Purpose Driven Economy; Marketing Lessons from Camp

You want word of mouth? You want your customers raving about you? You want to go viral? Do things worth talking about. The status quo is easy, the norm is easy, continuing to do things the way they’ve always been done, is easy. But it doesn’t inspire, it doesn’t spark change and it definitely isn’t the right way to market to today’s enlightened & savvy guests. I’ve … [Read more]

Franchisees are Social, Too: A Recruiter’s Perspective

The Summer Brand Camp worklab on managing social media at the franchise level was full of excellent advice and best practices. TDn2K Director of Sales Sheryl Coyne-Batson moderated a wonderful session with panelists Jonathan Brewer (Director of Awesome, BTC Revolutions), Kristen Colby (Sr. Director of Marketing, Front Burner Restaurants), Adriana Scarcella (Talent & … [Read more]

Franchisees and Social Media: The View from the Corporate Office

The Summer Brand Camp worklab on managing social media at the franchise level was full of excellent advice and best practices. TDn2K Director of Sales Sheryl Coyne-Batson moderated a wonderful session with panelists Jonathan Brewer (Director of Awesome, BTC Revolutions), Kristen Colby (Sr. Director of Marketing, Front Burner Restaurants), Adriana Scarcella (Talent & … [Read more]

How to Win a Malcolm Baldrige National Quality Award – or Just be That Good.

Confession: Before last week, if you’d have asked me what the Malcolm Baldrige National Quality Award (MBNQA) is, I’d have a pretty weak response. I knew that it was really hard to get one. That’s about it. For those of you out there who are like I was, here is a brief synopsis. The MBNQA is for rock stars only; all others need not apply. It recognizes organizations … [Read more]

The Art and Soul of Work

Are you looking for ways to infuse more creativity to your work? As a start-up founder and blogger, I know I am. So I was really excited to attend one of the Summer Brand Camp’s pre-conference sessions, “The Art and Soul of Work”, which was presented by Doug Shaw. Doug started the session by reminding us that we are all artists. Some of us may express our art … [Read more]

Restaurant Industry Research for Corporate Compensation & Benefits Launched

TDn2K has announced the launch of the 2015 People Report Corporate Compensation and Benefits Survey (CCBS). This 12th edition of research will answer key questions for leaders in the restaurant industry regarding compensation practices. This research will reveal valuable information about competitive compensation and how restaurant companies are crafting attractive benefit … [Read more]

TDn2K Press Release: May 11, 2015

10 Things You’ll Learn at Summer Brand Camp

1. Is a Restaurant Really a Best Place to Work? One of the questions that has been nagging camper Jason Lauritsen since last year is why more restaurants don’t compete in best places to work programs in their communities. Want to help us find out? Participate here. 2. It’s all about Workplace, Marketplace, Oneplace! At camp we look at social business in a whole new way. … [Read more]

Summer Brand Camp Twitter Chat!

Get in on the Summer Brand Camp action early by participating in our next Summer Brand Camp Twitter chat! We want YOU to join us to chat about Workplace, Marketplace, Oneplace! Our last chat trended on Twitter and we've got a feeling it's only going to get better (keynote speaker Jay Baer is even rumored to to participate!) You can join the Summer Brand Camp Twitter … [Read more]

Q&A with White Castle’s CPO & VP of Marketing: John Kelley & Kim Bartley

Last week we sat down with industry leaders & TDn2K friends John Kelley, CPO and Kim Bartley VP of Marketing at White Castle, on our quarterly webinar series. Our time together tackled the current landscape, challenges and the new cycle of growth and opportunity being experienced by the industry. We reflected on Q1 results and shared a few expectations for Q2. John & Kim … [Read more]

A Newbie Asks: What Should I Expect From Summer Brand Camp?

This is my first year at Summer Brand Camp. I’ve heard so many great things about it, and I’m excited to be a camper! So, I asked Chris Ebbeler and Dom Perry (Chili’s Bar & Grill) and Gini Quiroz (K&N Management): What really goes down at Summer Brand Camp? It’s true. Your company is paying for you to have this much fun. Chris told me that it’s not just another … [Read more]

Lessons in Employee Engagement From Summer Brand Camp

Employee engagement and retention are two of the most pressing issues in the restaurant industry. People Report’s 2015 Restaurant Industry Recruitment & Turnover Report gives us interesting insights. The data shows that in 2014: 3 out of 4 employees voluntarily resigned 27% of employees left within their first 90 days of employment It costs $1,157 to replace … [Read more]

Can Summer Brand Camp Change Your Life?

Chris Ebbeler, Sr. Mgr. Workplace Community & People Branding at Chili’s Bar & Grill, answers this question with a resounding, “YES!” I recently met with Chris and enjoyed listening to him reminisce about the first time he experienced Summer Brand Camp. Chris confided that, “When I heard about the seminar, I thought it was going to be just another conference with … [Read more]

2015 Recruiting and Turnover Report

Hot off the press: The 2015 Recruiting and Turnover Report has been published! People Report members already have this report posted in their e-File Cabinets for immediate download. Report covers: recruiter outsourcing, recruiter staffing, applicant tracking systems, internal promotion practices, employee sourcing, employee turnover by category, factors contributing to … [Read more]

Summer Brand Camp Twitter Chat!

Get in on the Summer Brand Camp action early by participating in the first ever Summer Brand Camp Twitter chat! You can join the Summer Brand Camp Twitter chat and follow all the buzz by following @SBrandCamp and the #SBrandCamp conference hashtag on Twitter and Instagram. Leading up to the 2015 event in June, we will be hosting a series of Twitter chats to discuss … [Read more]

Connected Data Drives Best in Class Performance

At TDn2K, as we study the state of the industry, our observation is that we’ve entered a new cycle, a cycle of opportunity. Sales are up, the job market is accelerating and online opportunities to connect with employees and consumers continue to emerge. How can restaurants best take advantage of this new cycle? One of the ways is to learn how to leverage data and insights; … [Read more]

Benefits of Using E-learning to Drive Culture and Improve Brand Experience

This week, the TDn2K team was in Arizona for the Restaurant Leadership Conference. As always, we got to catch up with our members, meet new industry connections and learn some new things from the incredible speakers and educational sessions. On Tuesday, our partners at DiscoverLink put on an innovation forum on e-learning, complete with case studies and benefits of … [Read more]

What The Bosses Are Saying About Summer Brand Camp

If you are in the foodservice or hospitality industry, whatever your role, Summer Brand Camp is the place to be! Summer Brand Camp isn't just about the tactics. It's about developing and executing the strategies that make our industry and our planet a better place to be. Bosses around the industry are raving about brand camp and are encouraging other bosses to send their … [Read more]

Please – A Note From DJ Rukus Vibe

Four months from now, you could be part of the most vibrant collection of the most talented and insightful leaders in our industry. Four months from now, you can learn how the marketplace and workplace converge into one place. Four months from now you can be at Summer Brand Camp! I will be there and selfishly, I want you there as well. I want you to know what … [Read more]

Meet the 2015 Summer Brand Camp Chair: Gini Quiroz

Gini Quiroz is the 2015 Summer Brand Camp Chair. A veteran of four previous brand camps, the team couldn't be more excited to have her chair our 2015 event! Gini is the Director of Training & Development at K & N Management, operator of Mighty Fine Burgers, Fries & Shakes and Rudy's Country Store & Bar-B-Q, in Austin Texas. Follow Gini on Twitter and … [Read more]

Campie Awards

Chris Ebbeler & Adriana Scarcella accepting the 2015 Social Innovator Campie Award

The Campie Awards started in 2012 and recognize leading individuals and companies in the digital space. These prestigious awards are given annually at Summer Brand Camp in Dallas Texas, produced by TDn2K and BTC Revolutions. You are eligible for a campie if you attend Summer Brand Camp. Campers are evaluated based on their social activity, strategy and digital footprint. … [Read more]

Giving Back

It's not a TDn2K conference without a little time to give back to the community. Each conference kicks off at a local organization in need of volunteer support. We've spent time at the North Texas Food Bank, The Salvation Army, Bryan's House among many others. We find that this time allows attendees time to network and build relationships with other like-minded … [Read more]

How to Convince Your Boss to Send You to Summer Brand Camp

Summer Brand Camp is awesome, but you already knew that. We’ve all been through the trials of trying to get approval to attend a conference and while there are so many valuable reasons to attend, your superior might need those spelled out in an official professional manner. Have no fear, we are here to help, below is a draft of a letter for you to email or perform to the … [Read more]

Resolved

Written by Jessica Hatcher Scantlin I’ve tried to start this blog post a number of times, but to be honest, trying to sum up all of the incredible knowledge, passion and insight shared over three days at Summer Brand Camp is a pretty tough task. And better people than I have done a great job of doing just that. So instead, I think I’ll just tell you about how I felt … [Read more]

10 Reasons HR Professionals Should go to Summer Camp

Written by Angela Hornsby Every June for the past 4 years, I’ve gone off to Summer Camp. It’s a week I look forward to all year. The camp is hosted by TDn2K (Transforming Data into Knowledge), which provides workforce, sales and social data analysis and reporting for the restaurant industry. Originated to focus on ever-blurring line between consumer and employment … [Read more]

Restaurant Workers Share Front-line Experiences

Hourly employees discuss challenges, victories of the job at Summer Brand Camp Hourly restaurant workers turned the tables on restaurant human resources and marketing executives Thursday to share their front-line experiences during the annual Summer Brand Camp event in Dallas, presented by TDn2K and BTC Revolutions. The hourly employees said managers and corporate … [Read more]

What Matters in Social: The Generational View

Written by Lee Price Dennis Stoutenburgh and Kristen Stoutenburgh are a father and daughter who both work in social media. The family came together at Summer Brand Camp to share the importance of connecting with customers of every generation using social. Dennis and Kristen don’t have to look far to understand how different generations use technology differently … [Read more]

The Inappropriate Dolphin & Unlearning

Scott Stratten (a.k.a. UnMarketing) took the stage on Wednesday at Summer Brand Camp 2014 and, in his own words, he was “angrier than he was two years ago at this event.” Make no mistake. That’s a good thing. I first met Scott a few years ago when he spoke at an event in LA. The thing that struck me then—and even more now—is that the knowledge he’s sharing is not … [Read more]

The Trigger

If you listen to any of us talk about Summer Brand Camp—and if you've never been—you might think it’s all about fun, games, shorts, sandals, scavenger hunts, giving back, talent shows, White Russians, and the like. Fair enough. But, whenever I see #SBrandCamp in my Twitter stream or a photo from Summer Brand Camp on Facebook, something else is triggered. It … [Read more]

17 Reasons 2014 Camp Counselors are Returning to Summer Brand Camp

As if you needed more, but your smart, hilarious and honest steering committee came up with a few more reasons, ya know, in case you need that "push". I need to make more friends... and who wouldn't want to be friends with these people? I will increase my "socialization", which will help me entertain our franchisees/operators/CEO/customers Swag I’ll learn … [Read more]

FAQs of Summer Brand Camp

Who should attend Summer Brand Camp? Summer Brand Camp brings together marketing, human resources and operations professionals from the foodservice industry. How much does it costs to attend Summer Brand Camp? Summer Brand Camp has a tiered registration program. Full price is $695 and there is a buy one get one free promotion through March 15, 2015. Single attendee … [Read more]

Is It Time to Rethink Your Staffing Model

Written by Liz D’Aloia During the recession many companies transitioned to a predominantly part-time staffing model. There are a few key reasons for this. Some companies transferred employees from a full-time to a part-time status because they wanted to reduce costs and avoid losing valuable employee experience. When the Affordable Care Act (Obamacare), part-time … [Read more]

Rising Sales Trends Accelerated by Mild Winter Weather & Improving Economy

The positive momentum experienced by the restaurant industry at the end of 2014 continued in January as chain restaurants posted the highest same-store sales and traffic growth rates in over six years. However, the real story behind these historically strong results is that the relatively mild winter we experienced during the first month of the year was much more favorable … [Read more]

TDn2K Press Release: February 5, 2015

4 Economic Forces That Have a Profound Impact on Your Business

Written by Liz D’Aloia During the 2015 Global Best Practices meeting we learned a lot about emerging trends from economist Joel Naroff. Joel’s presented a session entitled “It’s the Economy, and You’re Not Stupid”. As Joel noted, there are major economic forces at work that may have a profound impact on your business. Joel kicked off the session by reminding us … [Read more]

Get Ready to Pay in 2015

Written by Liz D’Aloia During the 2015 Global Best Practices we heard about the political and economic trends that are impacting the restaurant industry. Here’s a summary of how these predictions may impact your labor budget. Wages stagnated during the recession and subsequent weak recovery. Economist Joel Narnoff explained that wage pressure on employers is like a … [Read more]

The “Good News, Bad News” for the 2015 Economy

Written by Jessica Hatcher-Scantlin Spoiler alert: I’m a total data geek. I LOVE to analyze and dig into data, learning what drives people and how it all ties together. So it’s no surprise that I was on the edge of my seat when Wally Doolin and Joel Naroff kicked off the 20th Global Best Practices Conference by sharing data and expert analysis on where the restaurant … [Read more]

“Focus on Labor” – Knowledge, Preparation and Positive Leadership Will Win the Day

Written by Kathleen Taylor-Gadsby For those of us who attended the “Focus on Labor” pre-conference session, moderated by James Fripp, Sr Director Diversity and Inclusion at YUM Brands Inc, the Global Best Practices conference began with sobering data and a clear challenge that our industry must sit up and take notice. Within the context of unemployment at 5.8%, … [Read more]

Restaurant Operational & Workforce Excellence Honored at TDn2K’s 20th Annual Global Best Practices Conference

Dallas, TX --- Today, TDn2K, (Transforming Data into Knowledge) parent company of People Report, Black Box Intelligence and White Box Social Intelligence announced the winners of the 2015 Best Practices Awards at the 20th annual Global Best Practice Conference. These awards celebrate best in class restaurant organizations for workplace excellence in their specific … [Read more]

TDn2K Press Release: January 20, 2015

7 Tips for Positive Employee Relations

Written by Liz D’Aloia At the Global Best Practices Conference, we held a session entitled Focus on Labor. The session was moderated by James Fripp of Yum! Brands. Terry Dunn of Positive Management Leadership, Joe Kefauver of the Parquet Group, Peter Harrison of Snagajob, and Michael VanDervort of CUE Inc gave us excellent insight into the major labor trends that are … [Read more]

Q4 2014 Best Same-Store Sales in 6 years, Best Traffic Results in 3 Years

2014 ended on a very high note for the chain restaurant industry as December recorded the best same store sales in three years. The fourth quarter registered the best same-store sales results reported in six years of Black Box Intelligence tracking. These latest results contributed to the aggregate growth of 0.8% for 2014, a vast improvement over the -0.1% posted in 2013 … [Read more]

TDn2K Press Release: January 8, 2015

TDn2K Presents Elite Diamond Catalyst Award, Honoring Superior Performance in Workplace and Marketplace

In January 2015, TDn2K (Transforming Data into Knowledge) marks the 20th Anniversary of the restaurant industry’s Global Best Practices Conference. This prestigious event brings together restaurant executives from around the globe to tackle the challenges and celebrate the triumphs experienced in the industry’s hyper competitive marketplace. The elite Diamond Catalyst … [Read more]

TDn2K Press Release: December 16, 2014

Restaurant Sales and Traffic Slow During November; Optimism Still Persists for Positive Q4

Restaurant same-store sales slowed down during November but still showed signs of relative strength, suggesting a positive 4th quarter for 2014. Same-store sales growth was 1.5% for November, a 1.3% slowdown from the growth rate reported for October, however still represents the fifth consecutive month in which the industry’s same-store sales have achieved positive growth. … [Read more]

TDn2K Press Release: December 4, 2014

It’s Giving Tuesday, Let’s Raise 50K for #NoKidHungry!

Black Friday and Cyber Monday are behind us. In good tradition, they've save the best for last. December 2nd is #GivingTuesday and that means it’s time for the annual No Kid Hungry Give-a-Thon. Please join us, and millions of people around the world, in this day of giving. $1 will connect hungry kids to ten meals. We have two days focused on getting deals. We have one … [Read more]

20th Anniversary Best Practices Awards to Recognize Restaurant Industry Excellence

TDn2K, parent company of People Report, Black Box Intelligence & White Box Social Intelligence have announced the finalists for the 2015 Best Practices awards. These awards celebrate extraordinary workplaces and operations in the foodservice industry. Winners will be honored January 20th at the 20th annual Global Best Practices Conference in Dallas, Texas. The 2015 … [Read more]

Restaurant Traffic Grows for the First Time in Almost Three Years Boosting Industry Sales

Restaurant industry performance improved once again during October, surpassing September’s strong results, taking its place as the best month for the industry in almost three years. Additionally, for the first time since February 2012 the industry achieved positive growth in the vital same-store traffic indicator, underscoring the strength of October’s performance. This … [Read more]

TDn2K Press Release: November 6, 2014

On the Social Media Front Lines with Stephanie Gonzales

Success in social has become increasingly complex on all fronts, from strategy to execution to measurement and everything in between. Because of this, we are starting a new blog series focused on emerging media and spotlighting those that are on the front lines. Our first interview is with Stephanie Gonzales, Social Media Marketing Coordinator at Maggiano’s Little … [Read more]

Third Quarter Delivers Strongest Restaurant Sales in Over Two Years

As the economy continued showing signs of relative strength, the restaurant industry posted its best sales results in over two years during Q3 2014. Same-store sales growth rate during the quarter were 1.6%, a healthy 1.3% increase over the second quarter’s results and the best quarter for the industry since Q1 of 2012 [tweet that]. The industry achieved positive … [Read more]

TDn2K Press Release: October 9, 2014

New Report: Investment in Training Affects Hospitality Industry’s Bottom Line

October 9, 2014 (Westfield, NJ) — Investing in training is important to hospitality organizations and restaurant and lodging companies’ bottom lines, says a new report released by the Council of Hotel and Restaurant Trainers (CHART) and People Report, a TDn2K company. The report, 2014 Trends in Hospitality Training & Development Study, serves as a benchmark for training … [Read more]

TDn2K Press Release: October 9, 2014

2015 Workplace Legacy Award Goes To…

An important part of every Global Best Practices conference is celebrating the elite companies and leaders who are making a difference in our industry. We honor the ones who get it, who connect people, profits and planet and are leaving their businesses, communities and workplaces better than they found them. The TDn2K Workplace Legacy Award was created and presented … [Read more]

Workforce Index | Q4

The Workforce Index is a quarterly indicator of current labor market conditions designed to help recruitment executives make more strategic decisions in response to real time market conditions. This report covers employment levels, recruitment difficulty, vacancies, turnover and employment expectations in the food service industry. Highlights Include: Quarterly … [Read more]

[Infographic]: Millennials in the Workforce

It's hard to define a generation, but "Millennials" is the popular term for those who were born between 1980 and 2000. It's clear that this burgeoning generation has preferences and behaviors different to their predecessors -- especially when it comes to jobs. We polled over 400 Millennials to find out the current state of this generation. … [Read more]

Help Us Celebrate 20 Years of Balancing People & Profits

Visit globalbpc.net

20 years is a big milestone no matter how you measure it. We are humbled by the restaurant leaders and partners who have been part of this journey and supported us along the way. Next January, we will come together to celebrate our industry, its trailblazers and the amazing community that has grown during 20 years of Best Practices Conferences. This celebration simply … [Read more]

Riddle: What can’t you force, can’t let happen by itself, and absolutely need for your brand? Answer: Your employees on social!

Employee brand advocacy. Internal social media. Brand ambassadorship. Workforce Marketing. If you were with us for Summer Brand Camp you heard a lot about these topics. Whatever the current vernacular, the challenge is the same: how do you get employees to say what you want them to say, when you can’t control what they say? (Hint: The experts are laughing that the word … [Read more]

August 2014 Experiences Best Month for Restaurants in Over Two Years

The restaurant industry significantly accelerated its sales growth in August. Same-store sales growth was 2.1% in August, a very robust 1.6% improvement from the growth rate reported for July. It was the best month for the industry in terms of sales growth since February of 2012. With these latest results, the industry seems poised to achieve two consecutive quarters of … [Read more]

Global Best Practices Conference Chair Announced!

The past 20 years have been an exciting ride for TDn2K and the unmatched consortium and community of our members. In honor of this milestone we are celebrating the champions and thought leaders who made it all possible; unforgettable keynote speakers, award winners, advisors & industry icons including: Joel Naroff, Ph.D, President | Naroff Economic Advisors Edna … [Read more]

Restaurant Industry Sales, Traffic and Job Growth Create High Expectations for Q3

Unlike the first six months of 2014, the second quarter started off on the right track for the restaurant industry as same-store sales returned to positive growth in July [Tweet That]. Four out of the five months since March have posted positive same-store sales growth for the restaurant industry and expectations point towards similar growth rates throughout the rest of … [Read more]

TDn2K Press Release: August 7, 2014

[Infographic]: 2014 Trends in Hospitality Training & Development Report

In partnership with CHART, we are excited to announce the results of our 2014 Trends in Hospitality Training & Development research. With these 2014 results we were able to benchmark training and development practices against substantial data in the areas of learning investments, learning hours per employee type, delivery methods, instructional design, content areas, … [Read more]

Talent War Return Predicted by TDn2K’s Latest Compensation & Benefits Report

The majority of restaurant industry corporate office employees received an increase in base pay during 2013, albeit at a growth rate of only 2-3%. Corporate compensation & benefits research released this week by People Report, a TDn2K company, indicates that this trend is expected to continue in 2014. During the recession the percentage of companies offering raises dropped … [Read more]

TDn2K Press Release: July 30, 2014

A First Look: Results of the Corporate Compensation and Benefits Report are in!

This year, People Report's Corporate Compensation and Benefits Survey reported on results from over 157 restaurant brands covering five segments. Participants included: American Blue Ribbon Holdings, Brinker International, Caribou Coffee, Ignite Restaurant Group, The Cheesecake Factory, Union Square Hospitality Group, WHite Castle and Zoes Kitchen. The results of the … [Read more]

It Wasn’t Just the Weather! Second Quarter Sales Disappoint.

The Restaurant Industry Snapshot for June, released this week by Black Box Intelligence and People Report, reports a disappointing second quarter for the industry that can no longer be attributed to the weather. Same-store sales were 0.3% in positive territory, during Q2 2014, a 0.5% improvement over the Q1 results which were dramatically affected by the extreme winter … [Read more]

TDn2K Press Release: July 10, 2014

Save the Date – Global Best Practices 20th Anniversary Celebration!

Our 20th Anniversary Global Best Practices Celebration will be held January 18 – 20th in Dallas, TX. This event brings together the brightest minds, leading trailblazers and biggest hearts in the restaurant industry. Each year we take the time to spend with industry colleagues and friends while celebrating the past year and honoring elite companies with the Best … [Read more]

Restaurants Post Positive Sales Growth for Third Consecutive Month During May

The spring brought much needed relief for the restaurant industry, which based on the results for May has now posted three consecutive months of positive same-store sales. On a quarter-to-date basis same-store sales are approaching 0.5% at the end of May, fueling hope that Q2 2014 could be the first quarter since Q2 of last year in which the industry has reported positive … [Read more]

TDn2K Press Release: June 9, 2014

New Research to Reveal Restaurant Industry Training and Development Trends

May 30, 2014 - TDn2K (Transforming Data Into Knowledge), parent company of People Report and Black Box Intelligence has partnered with CHART (Council of Hotel and Restaurant Trainers) to produce the “Trends in Hospitality Training & Development Study” in 2014. “In the current business environment, characterized by a fierce battle for market share, flawless execution by … [Read more]

TDn2K Press Release: May 30, 2014

Leading National Restaurant Brands Gather in Dallas to Raise Money for Share Our Strength’s No Kid Hungry Campaign

DALLAS (May 29, 2014) – At TDn2K’s upcoming Summer Brand Camp conference, attendees will participate in a special Talent Show fundraiser to raise money and awareness for Share Our Strength’s No Kid Hungry campaign. Attendees, or “campers”, include executives from some of the best-known brands in the restaurant industry including Brinker International, Buffalo Wild Wings, … [Read more]

TDn2K Press Release: May 29, 2014

Promising Start for Q2 as Restaurant Sales Increase in April

The second quarter of 2014 started on the right foot for the restaurant industry with positive same-store sales in April — the second consecutive month of positive results, according to The Restaurant Industry Snapshot from Black Box Intelligence and People Report. As spring weather spread throughout the country, more people were able to go out and spend their dollars … [Read more]

TDn2K Press Release: May 9, 2014

People Report Study on Affordable Care Act Shows Improved Outlook for Restaurant Industry

Leading Research Firm For Restaurant Industry Analytics Reveals Significant Changes In Response To Obamacare People Report, a TDN2K (Transforming Data Into Knowledge) company, released in partnership with Castlight Health, the results of an extensive study into the impact of health care reform as it pertains to the restaurant industry. The People Report 2013 Health … [Read more]

TDn2K Press Release: May 1, 2014

[DEADLINE EXTENDED]: Corporate Compensation and Benefits Research

TDn2K Launches Restaurant Industry Research Outlining Corporate Compensation and Benefit Packages People Report, a TDn2K company, has announced the launch of its 11th annual Corporate Compensation and Benefits Survey (CCBS), the results of which will answer key questions for leaders in the restaurant industry. This survey will reveal valuable information about … [Read more]

TDn2K Press Release: April 15, 2014

March Sales Rebound Doesn’t Save 1st Quarter for Restaurant Industry

Same-store sales growth in restaurants was positive during March. As expected, March brought good news for the restaurant industry once the crippling effect of this year’s unusually cold winter started fading away. This is the first time since November of 2013 that the industry reported positive growth in same-store sales; which further highlights the effect that the … [Read more]

TDn2K Press Release: April 11, 2014

February: Most Challenging Month for the Restaurant Industry. Again.

The year continues to be disappointing for the restaurant industry as February again resulted in negative same-store sales. This represents the third consecutive month in which this key metric has shown decreasing sales, which hasn't occurred in over three years. This is clearly evidence of the predicament the industry faces during this unusually cold winter. This was … [Read more]

TDn2K Press Release: March 6, 2014

Restaurant Industry Employment Pressures Hit Pre-Recession High

Employment pressures continued to grow for the restaurant industry during 2013, despite the fact that the industry’s same-store sales and traffic results were soft during the year and the economy continued to provide mixed signals in terms of its overall strength. Unemployment might still be at historically high levels but the restaurant industry’s growth, currently … [Read more]

TDn2K Press Release: February 26, 2014

Research Study Reveals Diversity Practices in the Restaurant Industry

People Report, a TDn2K company, has partnered with the Multicultural Foodservice and Hospitality Alliance (MFHA) to publish “The State of the Foodservice Industry: Diversity Report 2014”. This comprehensive study will reveal and reflect on diversity practices in the restaurant industry. The objective of this research is to provide information that will help executives … [Read more]

“Summer Brand Camp” 2014 to Deliver Unparalleled Insights to Marketing, Operations and HR Restaurant Industry Teams

Restaurant industry professionals will gather in Dallas, Texas this June 3-5th, for the 5th annual Summer Brand Camp produced by TDn2K™ and BTC Revolutions. The two host firms represent the best business intelligence, research, and digital brand expertise available to the service sector workplace. Industry professionals who come to “experience” Summer Brand Camp include … [Read more]

TDn2K Press Release: February 17, 2014

Super Bowl: Touchdown for Restaurants in Host Cities?

When it comes analyzing the effect of the Super Bowl on the restaurant industry, usually the discussion centers on the boon experienced by those concepts that deliver pizza or where people can go pick up their chicken wings before heading home to watch the big game. But what about the effect on restaurants operating in the event’s host city? “The effect of the Super Bowl … [Read more]

Maximizing 2014: The Top 10 Trends for HR

What does the future hold for HR? Glad you asked. We don’t use on our crystal ball to find the answer, instead we looked at the cold hard stats, trend growth and insights from HR managers. The answer is good news – it’s “opportunity”! There are 10 big trends affecting HR in 2014 – all of which provide the perfect opportunity for business growth if you know how leverage … [Read more]

Restaurant Industry Anxious to Leave 2013 Behind; Weather Wallops December Sales and Ends a Disappointing Q4

The year ended on a negative note for the restaurant industry as December was plagued by severe winter storms and a shortened shopping season due to a late Thanksgiving. The latest results published by Black Box Intelligence and People Report through the Restaurant Industry Snapshot for December, released this week, show December pushed Q4 same-store sales performance … [Read more]

TDn2K Press Release: January 10, 2014

The Rush of Giving

When I choose to give, I expect nothing in return except for one thing: the rush of it all. Make no mistake—giving is a choice. And your reasons for giving probably differ from mine and the person sitting next to you. People give out of kind hearts, guilty consciences, gratitude, peer pressure, and they become Secret Santas to avoid being labeled the office pariah … or … [Read more]

Key Takeaways from the 2013 Global Best Practices Conference

As cheesy as it may sound, the Global Best Practices Conference really does act as a revival of sorts for all who attend. It’s a career revival, sparking business insights, new innovations and fresh ideas. The Global BPC accomplishes something that no other conference, to my knowledge, achieves. It strikes a perfect balance between a blueprint for business improvement and … [Read more]

2013 People Report/Black Box Intelligence Best Practices Winners Announced by TDn2K

Dallas, Texas 11-7-2013 – Today, TDn2K, the new parent company of People Report and Black Box Intelligence, announced the winners of the 2013 People Report Best Practices Awards at the 19th annual Global Best Practice Conference. These awards celebrate best in class restaurant organizations for workplace excellence in their specific segment of the dining industry. In … [Read more]

TDn2K Press Release: November 10, 2013

Cheesecake Factory to be Honored with 1st Ever Diamond Catalyst Award

Dallas, Texas (PRWEB) October 16, 2013 The coveted Best Practices Awards given out each fall by People Report and Black Box Intelligence acknowledge best overall performance among members of the People Report Community based on restaurant management retention, hourly employee retention, composite diversity, year over year improvement and community involvement. This … [Read more]

Restaurant Marketing, Operations and Human Resources Professionals Bound for Leading Industry Event: Summer Brand Camp

The theme of “Workplace, Marketplace, One Place” is the focus for leading restaurant industry conference Summer Brand Camp. This gathering highlights the intersection of employer and consumer brands in the digital age and the content promotes the vision of a work environment without silos, anchored in community and purpose that can improve the future for the restaurant … [Read more]

TDn2K Press Release: October 15, 2013

Q3 Restaurant Industry Sales and Traffic Mirror Economic Uncertainty

Dallas, Texas (PRWEB) October 11, 2013 Despite the improvement during September, restaurant same-store sales for the third quarter again fell into negative territory, evidencing the industry is far from sustained, healthy growth. The industry saw a slight improvement in its same-store sales during September; though this small growth in sales will likely be short lived … [Read more]

People Report and Black Box Intelligence Announce the Nominees for the 2013 Best Practices Awards

(PRWEB) September 27, 2013 People Report and Black Box Intelligence have announced the finalists for the 2013 Best Practices awards. These awards celebrate extraordinary organizations in the foodservice industry. Winners will be honored November 7th at the 19th annual Global Best Practices conference in Dallas, Texas. The finalists are: BJ’s Restaurant and Brewhouse, … [Read more]

Crucial Workplace and Marketplace Insights for the Kinship Economy to be Delivered by J. Walker Smith of Futures Company at 2013 Global Best Practices Conference

Dallas, Texas (PRWEB) September 16, 2013 This fall the People Report/Black Box Intelligence community will gather for the 19th time to focus on global best practices and the challenges of balancing people, profits and the planet. This exclusive consortium of chain restaurant leadership represents foodservice industry sales of over 35 billion dollars and one million … [Read more]

Brighter Outlook for Restaurant Salaries and Benefits Packages in 2014

This week, People Report launched the sale of its 2013 Corporate Compensation and Benefits Survey (CCBS). Results of this annual survey answer the key questions: Are restaurant employees’ compensation and benefits package competitive? Do restaurants offer hourly restaurant workers as well as corporate employees fair wages? “With so few compensation data sources in our … [Read more]

Brighter Outlook for Restaurant Salaries and Benefits Packages in 2014

Dallas, Tx (PRWEB) August 15, 2013 This week, People Report launched the sale of its 2013 Corporate Compensation and Benefits Survey (CCBS). Results of this annual survey answer the key questions: Are restaurant employees’ compensation and benefits package competitive? Do restaurants offer hourly restaurant workers as well as corporate employees fair wages? “With so … [Read more]

Global Best Practices Conference Tackles the Challenges of People, Profits and Planet

Dallas, TX (PRWEB) July 25, 2013 This fall marks the 19th gathering of members of the People Report and Black Box Intelligence consortiums, an elite group of over 200 foodservice brands that represent 35 billion dollars in sales and over one million employees. Always focused on showcasing best in class performance from inside and outside the industry, this year the … [Read more]

Restaurant Industry Sales Stall in June Slowing Down Sales Growth for Second Quarter

Black Box Intelligence and People Report released the Restaurant Industry Snapshot for June this week, reporting flat sales during the month; a disappointment after three straight months of positive sales. Same-store sales were 0.0 percent in June, a decrease from +0.8 percent in May and +0.4 percent in April. Same-store traffic results declined 2.5 percent, also a … [Read more]

From Hourly Restaurant Workers to the Corporate Office, Industry Salaries and Bonuses on the Rise

Last week, People Report™ released results from the compensation portion of the 2013 Corporate Compensation and Benefits survey. Results showed salaries for restaurant hourly and corporate positions budgeted to increase on average by as much as 2.7% during 2013. Results represent data from 55 distinct chain restaurant corporations operating 83 restaurant concepts. These … [Read more]

TDn2K Press Release: June 28, 2013

Employment, Turnover and Starting Salaries on the Rise for the Restaurant Industry

Q1 numbers published by Black Box Intelligence and People Report show the restaurant industry experienced continued job growth, rising turnover for both management and hourly employees and an increase in starting salaries for unit level managers. At the end of the first quarter of 2013, the restaurant industry experienced continued job growth, rising turnover for both … [Read more]

The Intersection of the Workplace and Marketplace in The Digital Age: HR, Marketers and Operators from Leading Restaurant Chains Gather in Dallas

At the beginning of June, 300 + restaurant industry leaders gathered in Dallas for People Report and Black Box Intelligence’s Summer Brand Camp; the conference connecting Human Resource, Marketing and Operations professionals. The theme of “Workplace, Marketplace, One Place” focused on the intersection of employer and consumer brands in the digital age while content and … [Read more]

TDn2K Press Release: May 7, 2013

Restaurant Industry Sales Move Back Into Positive Territory as Consumers Adjust to Q1 Challenges

Black Box Intelligence and People Report released The Restaurant Industry Snapshot this week, showing a return to positive sales during the month of March. The restaurant consumer indicated a third straight month of pullback through their “Consumer Willingness to Spend Index” research from Consumer Edge. Same-store sales were +0.5 percent in March, compared to … [Read more]

TDn2K Press Release: April 1, 2013

Sell Out Crowd Anticipated in Dallas for 4th Annual Restaurant Industry “Summer Brand Camp”

Restaurant industry professionals plan to gather in Dallas, Texas, June 4th – 6th for the 4th annual Summer Brand Camp conference produced by People Report, Black Box Intelligence and Be the Change Revolutions. Industry professionals who attend the event include operators, human resource and recruitment practitioners, marketers, social media and community managers, … [Read more]

TDn2K Press Release: March 25, 2013

Where in the World is Team TDn2K?

Fast Casual Executive Summit October 9 - 11, 2016 | Dana Point, CA Now in its 11th year, the Fast Casual Executive Summit is a unique opportunity for everyone involved. Much more than “just another trade show,” it’s a chance for restaurant executives to get together in a casual work setting and learn from one another. Interactive sessions delve deep into topics that are … [Read more]

Women’s Foodservice Forum (WFF) Announces New Strategic Alliance with People Report & Black Box Intelligence

Dallas TX February - 2013 - Women's Foodservice Forum (WFF) is pleased to announce a new partnership with People Report & Black Box Intelligence, the leading provider of comprehensive business insights for the foodservice industry. Their work is focused on the intersection of human and financial capital, and helping companies to succeed in the workplace and the … [Read more]

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