Measuring Employee Engagement Has Never Been Easier

The results from our GM Connect pilot are in, and they’re staggering. The restaurant industry has an engagement problem. Only 35 percent of restaurant general managers are engaged. That is lower than any other industry; across other industries, 61 percent of managers...

Positioning Your Restaurant to Sell? Do It With Robust Data.

Despite operating challenges in the current environment, the restaurant space has caught up to other industries and is experiencing an increase in merger and acquisition activity. As consumers shift toward online retail, restaurants have become a more attractive...

A Healthy, Internal Tension Helps Your Company Create Value and Impact

Since founding Thrive Farmers in 2011, the conversation around sustainability has shifted significantly. It began with the marketplace questioning if being “sustainable” aligns or conflicts with profitability, and today, it’s almost an assumed mandate that business...

Kristofor Lofgren joins Josh Prigge on Sustainable Nation Podcast

Kristofor Lofgren is a founder, CEO, and investor based in Portland, Oregon. As a consummate creator, Kristofor views business as the ultimate platform to impact positive change in the world. Kristofor has shaped his life and work off of one motto instilled in him at...

Third-Party Delivery is Here for Good, Here’s How to Stay Ahead

It’s time to stop asking if third-party delivery (3PD) is a fad. It’s here to stay and it’s growing at unprecedented rates. In the last twelve months alone, sales on 3PD apps increased 76 percent. Back in 2016, 3PD was still a relatively new technology primarily...

What Can You Learn from Consumer Intelligence?

How Consumer Intelligence Solves Your Competitive Intelligence Questions If you are already benchmarking your sales and traffic data, you should have a good idea of how you are doing compared to your segment and the industry as a whole. Combining this knowledge with...

Net Promoter Score vs. Net Sentiment – Which One is Tied to Real Results?

A recent article in the Wall Street Journal focused on the increasing role the “Net Promoter Score” has had in corporate earning calls and proxy filings. The article mentions executives from leading brands such as Delta, Best Buy, Target and United Health Care,...

Meditation as a Tool to Become Performance-Ready

One of my first encounters with meditation was watching Oprah in the early 1990’s. Her guest was John Kabat-Zinn, and they led the audience through a meditation session. Watching an audience sitting quietly with their eyes closed didn’t make for great TV, but it sure...

6 Things You Can Learn from Branding Expert, Simon Mainwaring

Simon Mainwaring, founder and chief executive officer of We First, is a highly sought-after branding expert. He has worked with brands across multiple industries, including the restaurant space, and helped them craft a purpose-driven strategy to lead business and...