Recent studies from Gallup have revealed that engagement in the workplace is at an all-time low, especially in restaurants. According to Gallup, only 31 percent of restaurant workers are engaged in their jobs, leaving 49 percent not engaged and 21 percent actively disengaged. This is undoubtedly contributing to the ongoing recruiting and turnover challenges facing restaurant operators. However, employee engagement doesn’t have to be a huge mountain to climb. Engagement expert Jason Lauritsen explains the one simple key to making your employees feel valued and appreciated, and as a result, loyal to your brand.
Net Sentiment Score is a new, comprehensive metric from White Box Social Intelligence that analyzes guest satisfaction through both social and survey data.read more
How does empowering people, making a positive impact on the world and making more money in the process with sustainable business practices sound to you?read more
The tax reform bill President Trump signed into law contains many changes that will have a profound impact on both individual and corporate taxes.read more