Recent studies from Gallup have revealed that engagement in the workplace is at an all-time low, especially in restaurants. According to Gallup, only 31 percent of restaurant workers are engaged in their jobs, leaving 49 percent not engaged and 21 percent actively disengaged. This is undoubtedly contributing to the ongoing recruiting and turnover challenges facing restaurant operators. However, employee engagement doesn’t have to be a huge mountain to climb. Engagement expert Jason Lauritsen explains the one simple key to making your employees feel valued and appreciated, and as a result, loyal to your brand.
Net Promoter Score vs. Net Sentiment – Which One is Tied to Real Results?
Net Promoter Score has been oversold, Net Sentiment Score is a better metric that is actually tied to your business results.
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Meditation as a Tool to Become Performance-Ready
Meditation is a tool that leaders can leverage to help deal with challenges and issues, as well as positively impact those around them.
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6 Things You Can Learn from Branding Expert, Simon Mainwaring
Simon Mainwaring, branding expert, shares some insights for restaurant operators seeking to create movements and advocacy within their organizations.
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