Recent studies from Gallup have revealed that engagement in the workplace is at an all-time low, especially in restaurants. According to Gallup, only 31 percent of restaurant workers are engaged in their jobs, leaving 49 percent not engaged and 21 percent actively disengaged. This is undoubtedly contributing to the ongoing recruiting and turnover challenges facing restaurant operators. However, employee engagement doesn’t have to be a huge mountain to climb. Engagement expert Jason Lauritsen explains the one simple key to making your employees feel valued and appreciated, and as a result, loyal to your brand.
The Power of Customer Base: How Consumers Demand Social Impact and Not Just a Good Story
This article is part of a bi-monthly series focusing on bringing truly sustainable business practices to the restaurant industry. This series has been created in partnership with Thrive Farmers International, a leader in revolutionizing the coffee industry...
read more
Five Elements to Include in Your Restaurant Training Program
A restaurant training program is the first introduction to your business and should be ongoing. TDn2K shares key elements to incorporate into your process.
read more
Social Data: The Link Between Employee Retention and Sales Performance
Average performance is no longer enough. Top performers know social data is the key to understanding how to deliver on brand promise.
read more