Recent studies from Gallup have revealed that engagement in the workplace is at an all-time low, especially in restaurants. According to Gallup, only 31 percent of restaurant workers are engaged in their jobs, leaving 49 percent not engaged and 21 percent actively disengaged. This is undoubtedly contributing to the ongoing recruiting and turnover challenges facing restaurant operators. However, employee engagement doesn’t have to be a huge mountain to climb. Engagement expert Jason Lauritsen explains the one simple key to making your employees feel valued and appreciated, and as a result, loyal to your brand.
Managing third-party delivery is a challenge for operators. Liz D’Aloia shares why it’s important to think of 3PD as third-party logistics.read more
Engagement matters, so we expanded Restaurant Manager Connect to include engagement metrics for all of your managers, based on Gallup’s Q12.read more
When you position your restaurant to sell, you need robust research and data to tell your brand story and give you a competitive edge.read more