Recent studies from Gallup have revealed that engagement in the workplace is at an all-time low, especially in restaurants. According to Gallup, only 31 percent of restaurant workers are engaged in their jobs, leaving 49 percent not engaged and 21 percent actively disengaged. This is undoubtedly contributing to the ongoing recruiting and turnover challenges facing restaurant operators. However, employee engagement doesn’t have to be a huge mountain to climb. Engagement expert Jason Lauritsen explains the one simple key to making your employees feel valued and appreciated, and as a result, loyal to your brand.
Consumer preferences are shifting, and guests are snacking during non-traditional times; TDn2K shares tips on growing mid-afternoon daypart traffic.read more
From James Pogue’s GBPC presentation, The Courage to Lead, the most common types of unconscious bias are revealed as well as what to do about it.read more
A summary of the BLS March Employment Report gives the restuarant industry encouragement from job growth, but doesn’t help with labor shortage.read more