Recent studies from Gallup have revealed that engagement in the workplace is at an all-time low, especially in restaurants. According to Gallup, only 31 percent of restaurant workers are engaged in their jobs, leaving 49 percent not engaged and 21 percent actively disengaged. This is undoubtedly contributing to the ongoing recruiting and turnover challenges facing restaurant operators. However, employee engagement doesn’t have to be a huge mountain to climb. Engagement expert Jason Lauritsen explains the one simple key to making your employees feel valued and appreciated, and as a result, loyal to your brand.
Joe Kefauver of Align Public Strategies and Peter Romeo of Winsight Media, discuss upcoming policy changes and issues affecting operators in 2019.read more
Global Best Practices Award Winners announced, recognizing consistently superior performance and honoring restaurant organizations for workplace excellence.read more
To learn what drives guest count, TDn2K and MomentFeed analyzed search metrics to determine the average sales increase for restaurants from online activity.read more