financial capital performance
Segment, industry and/or cuisine benchmarks with data collected from 30,000 restaurant units, 170 brands and $70 billion in sales. Data is shown for 11 regions, 50 states, and 195 DMAs and reported on a weekly basis. These insights answer the key business question: “is it me or the market?”.
human capital performance
Monthly restaurant workforce analytics with compensation, turnover, recruiting and demographic insights. Tracking over 2.5 million million employees, across 11 regions and 189 DMAs, compare your company against any major segment. From your frontline employees to the corporate boardroom, we’ve got you covered.
Guest Satisfaction Performance
White Box Social Intelligence (WBSI) is the first tool made exclusively for restaurants to validate the impact of online guest satisfaction on financial performance. Track your brand sentiment utilizing key attributes (food, service, value, intent to return etc). WBSI also sheds light on the effect of the brand’s people practices on brand reputation.
July Restaurant Sales Growth Positive but DisappointingThe Restaurant Industry Snapshot is a monthly view of the restuarant industry's financial and workforce performance.
Employee Engagement in the Restaurant Industry with Jamie GriffinEmployee engagement is essential to a restaurant brand's bottom line. Jamie Griffin provides expert advice on engaging your restaurant employees.
How To Keep Your Managers From Quitting [INFOGRAPHIC]Manager retention is a key differentiator among top performing brands and these restaurants are taking steps toward keeping their managers from quitting.
Improved Service Perception Encourages Optimism for Sales GrowthThe Restuarant Guest Satisfaction Snapshot is a monthly analysis of how guest satisfaction expressed online correlates to operational performance in the restaurant industry.
Free Guide: 6 Ways to Improve Your Recruiting and Hiring ExperienceImprove the recruiting and hiring process at your restaurant with helpful tips included in this guide, produced in collaboration with CareerPlug
Join us to recognize the companies and leaders who make a positive difference in our industry; setting the example and modeling the best practices that make a global impact.
January 27-29, 2019 // Dallas, Texas
Registration opens in September