Restaurant Industry Insights & Analytics

TDn2K™ delivers Workforce, Financial and Guest Satisfaction benchmarks for the Restaurant Industry. TDn2K membership represents over 43,000 restaurant units, over 2.5 million employees and over $69 billion in annual sales revenue.

TDn2K SnapshotRestaurant Guest Satisfaction Snapshot
Black Box Intelligence | Restaurant Industry Insights for Sales

financial capital performance

Segment, industry and/or cuisine benchmarks with data collected from 30,000 restaurant units, 170 brands and over $69 billion in sales. Data is shown for 11 regions, 50 states, and 195 DMAs and reported on a weekly basis. These insights answer the key business question: “is it me or the market?”.

People Report | Restaurant Industry Insights for Human Resources

human capital performance

Monthly restaurant workforce analytics with compensation, turnover, recruiting and demographic insights. Tracking over 2.5 million million employees, across 11 regions and 189 DMAs, compare your company against any major segment. From your frontline employees to the corporate boardroom, we’ve got you covered.

White Box Social | Restaurant Industry Insights for Guest Satisfaction

Guest Satisfaction Performance

White Box Social Intelligence (WBSI) is the first tool made exclusively for restaurants to validate the impact of online guest satisfaction on financial performance. Track your brand sentiment utilizing key attributes (food, service, value, intent to return etc). WBSI also sheds light on the effect of the brand’s people practices on brand reputation.

The Main Course

Informed by insights. Powered by service.

RGS Snapshot
The Restuarant Guest Satisfaction Snapshot is a monthly analysis of how guest satisfaction expressed online correlates to operational performance in the restaurant industry.

Flat Sales Growth Still Yields Positive Guest Sentiment In May

By TDn2K | June 13, 2018
The Restuarant Guest Satisfaction Snapshot is a monthly analysis of how guest satisfaction expressed online correlates to operational performance in the restaurant industry.
RGS Snapshot
Thought Leadership
Several months into the year, 2018 has given restaurants some reasons to be optimistic. Recent sales growth is encouraging; however, a closer view of industry performance since last fall suggests that chain restaurants seem to be operating in a “one percent world.”

We’re Stuck In A “1 Percent World.” Here’s What To Do About It.

By Bob Rycroft | June 12, 2018
Several months into the year, 2018 has given restaurants some reasons to be optimistic. Recent sales growth is encouraging; however, a closer view of industry performance since last fall suggests that chain restaurants seem to be operating in a “one percent world.”
Thought Leadership
Snapshot
The Restaurant Industry Snapshot is a monthly view of the restuarant industry's financial and workforce performance.

Restaurants Lose Some Sales Momentum in May, But Marginal Improvements Continue

By TDn2K | June 7, 2018
The Restaurant Industry Snapshot is a monthly view of the restuarant industry's financial and workforce performance.
Snapshot
Thought Leadership
Net Sentiment Score is a new, comprehensive metric from White Box Social Intelligence that analyzes guest satisfaction through both social and survey data.

Connecting Social Media Mentions to Business Results

By Kathleen Koehler | May 9, 2018
Net Sentiment Score is a new, comprehensive metric from White Box Social Intelligence that analyzes guest satisfaction through both social and survey data.
Thought Leadership
Industry Voices
The tax reform bill President Trump signed into law contains many changes that will have a profound impact on both individual and corporate taxes.

5 Things Every Hospitality Business Operator Should Consider in the Tax Reform Law

By Tony Perricelli | April 23, 2018
The tax reform bill President Trump signed into law contains many changes that will have a profound impact on both individual and corporate taxes.
Industry Voices
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June 27-28, 2018 // The W Hotel // Dallas, Texas

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June 28-29, 2018 // The W Hotel, Dallas, Texas

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Join us to recognize the companies and leaders who make a positive difference in our industry; setting the example and modeling the best practices that make a global impact.

January 27-29, 2019 // Dallas, Texas
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