financial capital performance
Segment, industry and/or cuisine benchmarks with data collected from 30,000 restaurant units, over 170 brands and nearly $71 billion in sales. Data is shown for 11 regions, 50 states, and 195 DMAs and reported on a weekly basis. These insights answer the key business question: “is it me or the market?”.
human capital performance
Monthly restaurant workforce analytics with compensation, turnover, recruiting and demographic insights. Tracking over 2.5 million million employees, across 11 regions and 189 DMAs, compare your company against any major segment. From your frontline employees to the corporate boardroom, we’ve got you covered.
Guest Satisfaction Performance
White Box Social Intelligence (WBSI) is the first tool made exclusively for restaurants to validate the impact of online guest satisfaction on financial performance. Track your brand sentiment utilizing key attributes (food, service, value, intent to return etc). WBSI also sheds light on the effect of the brand’s people practices on brand reputation.
Superior Service and Ambiance Grow Guest Counts for Top Performing Restaurant BrandsThe Restuarant Guest Satisfaction Snapshot is a monthly analysis of how guest satisfaction expressed online correlates to operational performance in the restaurant industry.
Restaurant Longer-Term Recovery Emerges as Upward Sales Momentum ContinuesThe Restaurant Industry Snapshot is a monthly view of the restuarant industry's financial and workforce performance.
Five Elements to Include in Your Restaurant Training ProgramA restaurant training program is the first introduction to your business and should be ongoing. TDn2K shares key elements to incorporate into your process.
Social Data: The Link Between Employee Retention and Sales PerformanceAverage performance is no longer enough. Top performers know social data is the key to understanding how to deliver on brand promise.
Industry on Track to First Year of Positive Sales Growth Since 2015, Restaurant Guest Experience Takes Center StageThe Restuarant Guest Satisfaction Snapshot is a monthly analysis of how guest satisfaction expressed online correlates to operational performance in the restaurant industry.
Join us to recognize the companies and leaders who make a positive difference in our industry; setting the example and modeling the best practices that make a global impact.
January 27-29, 2019
Changers of Commerce January 30th
Registration is open!