financial capital performance
Segment, industry and/or cuisine benchmarks with data collected from 30,000 restaurant units, 170 brands and over $69 billion in sales. Data is shown for 11 regions, 50 states, and 195 DMAs and reported on a weekly basis. These insights answer the key business question: “is it me or the market?”.
human capital performance
Monthly restaurant workforce analytics with compensation, turnover, recruiting and demographic insights. Tracking over 2.5 million million employees, across 11 regions and 189 DMAs, compare your company against any major segment. From your frontline employees to the corporate boardroom, we’ve got you covered.
Guest Satisfaction Performance
White Box Social Intelligence (WBSI) is the first tool made exclusively for restaurants to validate the impact of online guest satisfaction on financial performance. Track your brand sentiment utilizing key attributes (food, service, value, intent to return etc). WBSI also sheds light on the effect of the brand’s people practices on brand reputation.
Long-Term Recovery? Best Restaurant Industry Sales in Almost Three Years During AprilLong-Term Recovery? Best Restaurant Industry Sales in Almost Three Years During April The restaurant industry produced encouraging top-line results in April. The 1.5 percent same-store sales growth is the strongest in the last 31 months. For perspective, the industry hasn’t recorded seven consecutive weeks of positive sales growth since December ...[Read More]
Connecting Social Media Mentions to Business ResultsSocial listening tools are designed to help brands understand what their customers are saying about them online. In today’s digital era, many consumers turn to social media and review sites to comment on their experiences with brands, especially restaurants. White Box Social Intelligence™ is a guest satisfaction performance tool designed specifically for restaurant...[Read More]
Sustainability: Walk the TalkThere is so much talk about "sustainability" in the restaurant and corporate world. Founded on the principle of making farmers’ lives economically sustainable, Thrive Farmers International has grown as a beverage company and learned not to use the word "susta...[Read More]
5 Things Every Hospitality Business Operator Should Consider in the Tax Reform LawThe tax reform bill President Trump signed into law on December 22, 2017 contains many changes that will have a profound impact on both individual and corporate taxes. Though sweeping individual tax changes are not the subject of this article, some of them include: Top to bottom reductions in tax rates Doubling of the standard deduction for both married and single ...[Read More]
Guest Satisfaction Increases With Restaurant Comp Sales
At the individual market level, Los Angeles emerged as the most positive during March based on the net sentiment scores for food and intent to return. Markets in Florida have typically been the most positive in several guest sentiment attributes. However, out of all Florida markets, only Orlando topped the list for one attribute during March. Guests in Orlando were the...[Read More]
June 27-28, 2018 // The W Hotel // Dallas, Texas
June 28-29, 2018 // The W Hotel, Dallas, Texas
Join us to recognize the companies and leaders who make a positive difference in our industry; setting the example and modeling the best practices that make a global impact.
January 28-30, 2018 // Dallas, Texas