Black Box Intelligence
Monthly restaurant workforce analytics with compensation, turnover, recruiting and demographic insights. Tracking nearly 2.6 million million employees, across 11 regions and 189 DMAs, compare your company against any major segment. From your frontline employees to the corporate boardroom, we’ve got you covered.
White Box Social Intelligence (WBSI) is the first tool made exclusively for restaurants to validate the impact of online guest feedback on financial performance. Track your brand sentiment utilizing key attributes (food, service, value, intent to return etc). WBSI also sheds light on the effect of the brand’s people practices on brand reputation.
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A Sustainable Approach to Winning the Battle for Market Share: Combat TurnoverTo win the war on market share, operators should take steps to combat turnover and retain employees at their restaurants.
Guest Sentiment Rises Despite Sales and Traffic DeclineThe Restuarant Guest Satisfaction Snapshot is a monthly analysis of how guest satisfaction expressed online correlates to operational performance in the restaurant industry.
[Free Guide] Restaurant Benchmarking: Drive Action & Impact Your ROILearn how the best-in-class restaurants use benchmarking to determine internal success and assess position in the marketplace.
Chilly Sales & Traffic Growth, Understaffed Restaurants Plagued FebruaryThe Restaurant Industry Snapshot is a monthly view of the restuarant industry's financial and workforce performance.
Tell Us How You Really Feel: Using Unsolicited Guest Feedback to Become Best-in-ClassJill McFarland of Stellar Digital Marketing discusses how top brands are winning the market share by using unsolicited guest feedback.
Best Practices in Employee Recognition and RetentionLiz D'Aloia of HR Virtuoso shares suggestions on empowering and developing the restaurant workforce through employee recognition programs.
Join us to recognize the companies and leaders who make a positive difference in our industry; setting the example and modeling the best practices that make a global impact.
January 28-30, 2020
Changers of Commerce January 31st