General Manager Engagement Survey
by TDn2K & Gallup
It’s no secret that retaining talent is a top challenge for restaurants today. TDn2K data has proven that restaurant general managers fill the most important shoes in the business; and they are increasingly disengaged. The restaurant industry currently suffers from historically high levels of turnover, increasing wage pressures, low-profit margins and high competition. Restaurants need effective solutions to engage and retain this vital role.
The GM Connect Engagement Survey provides a viable solution to restaurant organizations.
We are focused on understanding the cause of the most critical business problems and
solutions you can adopt to reduce the negative impact on their performance. A new TDn2K Scorecard based on the GM Connect Engagement metrics will allow you to see the effect of engagement on sales, traffic, turnover and guest satisfaction. National benchmarks are available for participating companies for free.
The GM Connect Survey includes data covering:
% of your GMs that are engaged, not engaged and actively disengaged benchmarked against industry performance.
% of your GMs who strongly agree that their company always delivers on the promise to guests.
% of your GMs that agree their company cares about their overall well-being.
% of your GMs that feel they are able to maintain a healthy balance between work and personal commitments.
% of your GMs that would recommend their company as a great place to work.
Key areas of opportunity for your restaurant brand.
This under 20 question survey is distributed to your GMs system-wide. Results are aggregated and delivered back to your team with benchmarked results to see how your brand performs against your competitors. The survey is conducted quarterly.