Restaurant Industry Insights & Analytics

TDn2K™ delivers Workforce, Financial & Consumer Social benchmarks for the Restaurant Industry. TDn2K membership represents 38,000 restaurant units, 2.3 million employees and $67 billion in annual sales revenue.
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Human Capital Performance

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    Membership Features
  • Monthly service-sector workforce analytics
  • Over 2.3 million employees tracked
  • Compensation, Turnover and Demographic metrics
  • Benchmark across 11 regions and 189 DMAs
  • Compare your company against any major segment

Financial Capital Performance

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    Membership Features
  • 24 key revenue metrics reported on a weekly basis
  • Data collected from nearly 27,000 restaurant units
  • Tracking over 150 brands & 67 billion dollars in sales
  • Benchmark across 11 regions, 50 states and 195 DMAs
  • Compare your company against segments and/or cuisines
    Membership Features
  • Track your brand's reputation on the web
  • Classify social mentions by food, service, etc.
  • Built for restaurants by TDn2K and Social Strategy1
  • Compare social media data to ops metrics
  • BBI data integration
People Report
Black Box Intelligence
White Box Social Intelligence
Summer Brand Camp
Global Best Practices Conference

Restaurant Guest Satisfaction Snapshot to Reveal Online Brand Health of Chain Restaurants

May 24, 2017 | Dallas, TX - White Box Social Intelligence™, a TDn2K™ company, has launched the “Restaurant Guest Satisfaction Snapshot,” revealing insights on consumer feedback and guest satisfaction on over 193,000 units and 620 brands in the restaurant industry. View the latest edition, "Value Reigns in the Eyes of Restaurant Consumers," here. “We are excited to … [Read more]

Not All Restaurants Are Failing. Here’s How Some Are Staying on Top.

If there’s one thing that has become obvious over the past few years in the restaurant industry, it’s that “the rising tide does not raise all boats.” But, perhaps “the ebbing tide does not lower all boats,” either. While chain restaurants have been looking at some of the worst years of sales and traffic since the Great Recession, there have been a few top players. These … [Read more]

Value Reigns in the Eyes of Restaurant Consumers

During April, restaurants experienced a decline in their guest satisfaction for two of the three guest sentiment attributes featured. While food and service sentiment had been improving year-over-year in previous months, positive food sentiment dropped during April. As has been the case in recent months, intent to return sentiment has become less positive among chain … [Read more]

By TDn2K on May 23, 2017
Posted in TDn2k Blog

The Ugly Truth of Employee Turnover [Infographic]

Here's a quick quiz: what hurts your employees' performance, your guests' dining experiences and your financial bottom line? If you guessed employee turnover, you've clearly been paying attention. Over the past year, chain restaurants have been weathering some of the highest turnover rates in over 10 years, and operators are starting to panic. Every restaurant executive … [Read more]

Blog Digest

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    What others are saying
People Report helps our HR department be able to have a seat in the room with leadership by providing metrics that show an ROI for HR.
Christy Cox
Logan's Roadhouse

“The team at Black Box has constructed an incredible tool that provides an unparalleled view into the restaurant industry. Competition in today’s marketplace is fierce and we are continually looking at ways to build competitive advantages for Darden. The data and insights from Black Box will be a terrific complement to our existing consumer insights capabilities.”
Ali Charri
Darden Restaurants

People Report is such a great tool for our business to hold our leaders accountable and drive results.
Laura Sorensen
Darden Restaurants

    TDn2K Partners
Marketing Vitals utilizes BIG DATA to generate analysis of restaurant’s data to deliver predictive analytics that account for prior year performance, trending sales, impact of holidays, events, weather, and several other factors. Their unique approach to data visualization transforms complex concepts like price elasticity and customer engagement into simple methods for optimizing performance.
Black Box Intelligence™, a TDn2K™ company, has partnered with leading SaaS location intelligence technology platform SiteZeus®. The partnership brings the most extensive set of sales data for restaurants to a best-in-class location technology. Through this partnership, restaurant owners and developers can build modules allowing them to make the best business decisions for future expansion.
    Media Partners
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