Transforming Data into Knowledge

We deliver Workforce, Financial, & Consumer Social benchmarks for the Restaurant Industry. We also host two amazing annual conferences: Summer Brand Camp and Global Best Practices.

Human Capital Performance

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    Membership Features
  • Monthly service-sector workforce analytics
  • Over 1.8 million employees tracked
  • Compensation, Turnover and Demographic metrics
  • Benchmark across 11 regions and over 180 DMAs
  • Compare your company against any major segment

Financial Capital Performance

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    Membership Features
  • 24 key revenue metrics reported on a weekly basis
  • Data collected from nearly 25,000 restaurant units
  • Tracking over 130 brands & 64 billion dollars in sales
  • Benchmark across 11 regions, 50 states and 193 DMAs
  • Compare your company against segments and/or cuisines
    Membership Features
  • Track your brand's reputation on the web
  • Classify social mentions by food, service, etc.
  • Built for restaurants by TDn2K and Social Strategy1
  • Compare social media data to ops metrics
  • BBI data integration
People Report
Black Box Intelligence
White Box Social Intelligence
Summer Brand Camp
Global Best Practices Conference

New Overtime Regulations Are Here – See How Restaurants Are Responding

People Report™, a TDn2K™ company, recently conducted a survey of restaurant operators regarding the recent changes in the Fair Labor Standards Act (FLSA) overtime regulations. The changes focus primarily on reclassifying the criteria for exempt and non-exempt employees. Exempt employees are those who are eligible for overtime compensation and, according to the Society for … [Read more]

How to Feed 1,000 people in Less than 30 Minutes

Last night, I got a call to action from my friend Robin Plotkin. She sent me this message at 8:12 PM. While I don’t work for a restaurant, I do work for a company that supports the restaurant industry and I immediately started to think of people who could help and respond. I knew that sending a message to friends at 8:30 at night asking for lunch donations the very … [Read more]

Negative Sales Streak Spans Two Quarters for First Time in 24 Months Amidst New Labor Challenges

The bad news continued for the restaurant industry during the second quarter of 2016. Same-store sales growth during the quarter was -0.7 percent, which followed last quarter’s -0.2 percent year-over-year growth rate, becoming the second consecutive quarter in which the industry has failed to produce positive sales growth. The last time the industry experienced two conse ... [Read more]

Top 5 Regions with Highest Restaurant Turnover

Last week, People Report™, a TDn2K™ (Transforming Data into Knowledge) company, released its brand new Regional Turnover and Compensation Report. This quarterly report offers an in-depth analysis of turnover and compensation data for People Report members from the national level all the way down to the unit level. With turnover on the rise and varying greatly by … [Read more]

Top 5 Regions with Lowest Restaurant Turnover

This week, People Report™, a TDn2K™ (Transforming Data into Knowledge) company, released its newest report, the Regional Turnover and Compensation Report. This report offers targeted benchmark analysis for both restaurant turnover and compensation from the national level all the way down to the unit level. With turnover levels consistently rising for both management … [Read more]

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    What others are saying
“The team at Black Box has constructed an incredible tool that provides an unparalleled view into the restaurant industry. Competition in today’s marketplace is fierce and we are continually looking at ways to build competitive advantages for Darden. The data and insights from Black Box will be a terrific complement to our existing consumer insights capabilities.”
Ali Charri
Darden Restaurants

As a long-time People Report member I recommend both the products and the team that stands behind them. Joni and her team are the best in the business.
Chuck Conine
LYFE Kitchen Restaurants

    Resources we love
No Kid Hungry
The No Kid Hungry campaign connects kids in need with nutritious food and teaches their families how to cook healthy, affordable meals. The campaign also engages the public to make ending childhood hunger a national priority.
Women's Foodservice Forum
WFF is the foodservice industry's premier leadership development resource. Thousands of individuals and hundreds of organizations across all sectors of the foodservice industry rely on our events, resources, and programming to reach their full potential.
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