How It Works

High-performing companies understand that you can't improve what you don't measure. That's where we come in. Our services provide companies with the information and tools needed to analyze and understand their performance relative to their competitors. We are statisticians for the business community and the service industry.

Click a process below to learn the steps of our business:

Restaurant & Service Analytics

Have you ever wondered how your sales in California stack up? We know. And what about your turnover rates and how much it's costing you? We know that, too. Labor costs? Guest traffic? And, just out of curiosity, what kind of salary and benefits package do most people in your position receive? Got it!

Data Collection
Synthesis/Analysis
Reporting & Insights

Transforming Data
Into Knowledge

About Our Company

People Report

Human Capital Performance

People Report is the premier provider of human capital intelligence for the service industry. With a complete suite of monthly, quarterly, and annual products, we track staffing levels, demographics, turnover, and provide compensation analysis for our member companies. From your frontline employees to the corporate boardroom, we've got you covered.

    Key Membership Features
  • Monthly service-sector workforce analytics
  • Over 2.3 million employees tracked
  • Compensation, Turnover and Demographic metrics
  • Benchmark across 11 regions and 189 DMAs
  • Compare your company against any major segment

Black Box Intelligence

Financial Capital Performance

Black Box Intelligence is the only source of private and public company data currently serving the restaurant industry with metrics covering revenue, expense and consumer data. We provide weekly interactive reports with drill-down capability with industry benchmarks based on the latest operational results.

    Key Membership Features
  • 24 key revenue metrics reported on a weekly basis
  • Data collected from nearly 27,000 restaurant units
  • Tracking over 150 brands & 67 billion dollars in sales
  • Benchmark across 11 regions, 50 states and 195 DMAs
  • Compare your company against segments and/or cuisines

White Box Social Intelligence

Brand Experience

White Box is the restaurant industry’s first location-based social media listening platform to combine traditional engagement and measurement tools with operations, sales and competitive data analysis.

    Key Membership Features
  • Track your brand's reputation on the web
  • Classify social mentions by food, service, etc.
  • Built for restaurants by TDn2K and Social Strategy1
  • Compare social media data to ops metrics
  • BBI data integration

TDn2K Members

TOMS King
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